Yes, each Original FOLD Reformer bed comes with 1-year warranty for peace of mind.

Your estimated shipping date will be listed on our website at time of purchase. At present, shipping lead times from date of purchase are approximately 10-12 weeks. 

Once your FOLD Reformer has been manufactured, you'll receive and email from us confirming the delivery options available to you, which include the following:

We offer a 2 Person delivery service, if you are unavailble on the date provided the service will move to a one person kerbside delivery and the delivery company will contact you to arrange a suitable time.

On the third attempt, we will cancel the order and you will be provided a partial refund minus £200 to cover the costs of the attempted deliveries.

For further information, please contact our team - hello@foldreformer.com

If you have purchased the Original FOLD Reformer, then you'll receive the starter bundle accessories pack which will be automatically included free with your delivery. We currently do not sell the starter bundle separately.

When an order has been placed, we are unable to guarantee we will be able to cancel it prior to it being shipped.

Orders can be cancelled in 14-day cooling off but if it is canceled after it has been shipped, fees associated with shipping, delivery and set-up can not be refunded.

You can request a cancelation by contacting the Team hello@foldreformer.com.

Refunds can take up to approximately 5-14 working days, and processing times can vary depending on banks. 

Our Reformers feature a total of 5 springs: two red springs, two green springs and one yellow spring. 

Red = Highest strength (heavy

resistance)

Green = medium strength (medium resistance)

Yellow = Low strength (light resistance)

• Yellow (Light Resistance):
  
  Initial Tension: 1.7 kg (3.74 lbs)
  Spring Rate (Mid-level Tension): 3.6 kg (7.92 lbs)
  Max Tension: 11.9 kg (26 lbs)
  Length: 470 mm
  Coil Diameter: 24.7 mm

• Green (Medium Resistance):
  
  Initial Tension: 2.6 kg (5.72 lbs)
  Spring Rate (Mid-level Tension): 8.2 kg (18.04 lbs)
  Max Tension: 19.3 kg (42 lbs)
  Length: 470 mm
  Coil Diameter: 26.4 mm
  

• Red (Heavy Resistance):
  
  Initial Tension: 19.6 kg (43.12 lbs)
  Spring Rate (Mid-level Tension): 21.3 kg (47 lbs)
  Max Tension: 29.7 kg (65 lbs)
  Length: 370 mm
  Coil Diameter: 29.2 mm

When you purchase an Original FOLD Reformer, we'll automatically give you complimentary access to the App for a 3-month period, after which you can renew your subscription. You'll receive an email with simple instructions on how to access the App.

Yes, with every bed purchase you'll receive 3-months’ App complimentary access, which includes on demand classes, live workouts & events and much more. Following your 3 month free App access the monthly cost will be £9.99.

Yes, the Jumpboard & Box are included with every bed purchase.

• The maximum weight limit is 130kg
• The maximum height is 6ft 4in

Yes, we do. If you need to replace a single spring this can be done or if the full set needs replacing you can purchase our FOLD 5 spring set bundle.

After buying your Original FOLD Reformer, you'll be pleased to see that we provide options for professional support via Taskrabbit on your confirmation email. Simply click on the link and enter your full address to find all the available taskers in your area!