Warranty Terms and Conditions

At FOLD Reformer Ltd, we take pride in delivering quality equipment made to move with you. We offer a limited parts warranty to cover manufacturing faults and material defects on original FOLD Reformers, with the following coverage:

Registered Address:

FOLD Reformer Ltd
85 Great Portland Street, First Floor
London, England, W1W 7LT
Company No. 15774859

Warranty Coverage

Valid for original customers only – non-transferable
  • Frame: 3 years
  • Carriage & Foot-bar: 2 years
  • Springs: 1 year
  • Straps & Ropes: 1 year
  • Upholstery: 6 months
  • All other fixtures, fittings & accessories: 1 year

Key Conditions

  • Warranty begins from the date of delivery.
  • Covers parts only – labour, travel, or installation costs are not included.
  • Claims must be raised within 14 days of any fault or damage being identified.
  • Warranty is void if:
    • The bed has been customised or modified in any way.
    • There is evidence of misuse by children, animals, or negligence.
    • Damage occurs due to external forces outside of our control (commonly known as Acts of God).
    • Non-FOLD parts or accessories have been used.