£299 – Enhanced coverage providing priority support, including 1x call-out, for complete peace of mind.

INCLUDES EVERYTHING IN BASIC, plus:

ENHANCED COVERAGE 

• Frame: 3 years
• Carriage & Footbar: 2 years
• Springs: extended to 2 years
• Straps & Ropes: extended to 2 years
• Upholstery: extended to 1 year
• All other fixtures, fittings & accessories: extended to 2 years
• Replacement parts and shipping: fully covered
• Includes 1x Call-Out Visit*: You are entitled to one complimentary call-out within the first 12 months for an on-site inspection or repair by an authorised FOLD technician.

This complimentary call-out must be used within the first 12 months; if unused, it will be void after the 12-month period.

If the issue is not resolved during the first visit, FOLD will cover one additional visit for the same issue at no extra cost.

Any further call-outs beyond this will be charged at £250 per visit, plus £100 per hour of labour.

*FOLD reserves the right to determine whether a reported issue can be resolved through the provision of replacement parts for customer installation or whether an authorised technician is required to attend. This assessment will be made at FOLD’s discretion, based on the nature of the fault and the evidence provided by the customer.

SUPPORT & SERVICING

• Priority access to the FOLD customer support team
• Fast-track dispatch of replacement parts
• Full product replacement if the fault cannot be resolved (subject to inspection)

KEY CONDITIONS

• Warranty begins from the date of delivery
• Premium Warranty must be purchased and activated within 30 days of delivery
• You must activate your warranty within 30 days of delivery or it is void
• Proof of purchase is required and warranty is non-transferable
• Claims must be submitted within 7 days of fault discovery

EXCLUSIONS AND LIMITATIONS - See seperate exclusions and limitations page.

This warranty does not apply and will be rendered void under any of the following circumstances. These exclusions are designed to ensure fair and consistent warranty application